Shipping & policy Terms


Processing Time

All orders are processed within 72 hours from receiving payment. Post office drop is posted on Fridays. We try and accommodate for local deliveries, time permitted. Click and collect is available from 5:30pm Monday - Thursdays and All day Fridays. Pick up from store on Saturdays between 11am -2pm.

 Shipping Cost

All shipping costs are  $11.95  flat fee Australia wide. International is determined by the weight and location of the order. Customers are responsible for all shipping costs.

Currently we are only able to ship to NZ, UK, United states & Canada. We are working on world wide shipping. If you would like further information or if we can ship a country not listed please email us on labibelot@gmail.com 

Shipping Method

La Bibelot is not responsible for any lost packages. We currently use Australia Post and Sendle. It is the customers responsibility to make sure correct address is provided. Tracking number will be available by request. 

 

La Bibelot do not hold any responsible for any lost or stolen packages. Once packages are shipped out, We recommend you contact the shipping provider for more information. 

 

Duties/ Customs

La Bibelot is not responsible for any duties or customs fees for any orders.

 

Wrong Addresses

All customers are responsible for providing the correct shipping information. If a package gets sent back to us due to an inaccurate address, you will be contacted and asked to provide us with the correct address and customers will incur full shipping costs for re-postage of goods. No refund will be given for product or original postage if deemed customers error.

 

Late Packages

There may be carrier delays due to Covid and shipping providers being backed up. Sincerely La Bibelot is not responsible for any carrier delays as we have no control. 

 For all inquires, feel free to email us at labibelot@gmail.com

We currently ship within Australia, NZ, UK, USA and Canada. We currently use Australia post only, however we will continually be working on adding more countries and sourcing the best shipping and most cost effective options possible. 

For more information please contact us on info@labibelot.com